Privacy Policy

Your privacy matters to us

Welcome to Uplause Ltd. ("Uplause"). Your privacy is important to us. We have created this policy, which explains what personally identifiable information we collect from you on our websites. By using this website, you consent to the processing of your personal data in the manner provided in this Policy. If you do not agree with the processing of your personal data in accordance with this Policy, please do not use the Uplause website or services.

Personal data

While you are browsing Uplause’s Internet pages, we may ask you to submit data that is personal to you, and which we may then process. This includes but is not limited to your name, user ID and password, organization, phone number, email, and postal addresses. Processing of such Personal Data may be necessary for the purposes of, inter alia, correctly identifying you, properly supplying services or goods to you, contacting you, or responding to your contact. Except for the above purposes, and except as required by law, we will not disclose your Personal Data to any third party without your permission. For some of our services, other or additional rules may apply as specified in their respective terms of use or privacy statements.

Compliance with GDPR and Other Regulations

Uplause is committed to complying with the EU General Data Protection Regulation (GDPR), as well as other applicable privacy laws, such as the California Consumer Privacy Act (CCPA). If you are a resident of the European Union, California, or any other region with applicable data protection laws, you may have additional rights as described in this policy. If you wish to exercise your data privacy rights, please contact us at contact@uplause.com.

How we protect your personal data

Keeping your personal data safe and secure is at the center of how we do business. We use appropriate technical, organizational, and administrative security measures to protect any information we hold from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

Site usage data, cookies, and tracking technologies

We may compile data on the usage, traffic volumes, transactions, and other related statistics of our websites and may process and analyze such data. We may also acquire such data on aggregate levels from reputable third parties or disclose such data to them. Aggregate-level data cannot be decompiled or reduced to Personal Data or other information regarding any particular person.

While you are browsing Uplause’s Internet pages, we may send one or more small files known as Cookies to your computer via the internet. Cookies contain information that allows us to identify the computer you are using and lets us know certain aspects of your usage of our websites. You will notice the presence of a Cookie, for instance, when certain data that you have previously submitted to us, such as your address, is automatically completed in a field by your browser. Your browser is likely to automatically accept Cookies, but you may be able to configure your browser differently and Cookies can be deleted from your computer if you so wish. Some of the services may not be available if your browser does not accept Cookies or if they have been deleted.

In addition to Cookies, we may also use other tracking technologies, such as analytics tools, web beacons, and third-party tracking scripts, to collect and process information about your usage of our website. These technologies help us understand how our visitors interact with our services, enabling us to improve user experience, measure website performance, and tailor marketing efforts. You can manage your tracking preferences through your browser settings or third-party opt-out tools.

Third-Party Data Sharing

We do not sell your personal data. However, we may share personal data with trusted third-party service providers to facilitate services such as website hosting, analytics, and customer support. These service providers are contractually obligated to process your personal data only on our behalf and in accordance with this privacy policy and applicable laws.

We use third-party services such as Google Analytics and marketing automation tools to understand how users interact with our website. These third parties may collect and process data in accordance with their privacy policies. You can opt out of third-party analytics and tracking through your browser settings or third-party opt-out mechanisms.

Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, regulatory, tax, accounting, or reporting requirements. The length of time we retain personal data depends on the nature of the information and the legal obligations we must meet. When we no longer need personal data, we will securely delete or anonymize it.

Your privacy rights

You as a data subject have the following rights in respect of the personal data we hold on you:

a) Request access to your personal data
You have a right to access the personal data we are keeping about you. In many cases, this information is already present to you in your online services from us. Your right to access may, however, be restricted by legislation, protection of other persons’ privacy, and consideration for business practices.

b) Request correction of incorrect or incomplete data
If the data are incorrect or incomplete, you are entitled to have the data corrected, with the restrictions that follow from legislation.

c) Request erasure
You have the right to request erasure of your data in case:

• you withdraw your consent to the processing and there is no other legitimate reason for processing,

• you object to the processing and there is no justified reason for continuing the processing,

• you object to processing for direct marketing,

• processing is unlawful, or

• when processing personal data on minors, if the data was collected in connection with the provision of information society services.

d) Object to processing based on our legitimate interest
You can always object to the processing of personal data about you for direct marketing and profiling in connection to such marketing.

e) Data portability
You have a right to receive personal data that you have provided to us in a machine-readable format. This right applies to personal data processed only by automated means and on the basis of consent or of fulfilling a contract. Where secure and technically feasible, the data can also be transmitted to another data controller by us.

Your request to exercise your rights as listed above will be assessed given the circumstances in the individual case. Please note that we may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Name of the personal data file and controller

The name of the personal data file is Uplause customer register. The controller is Uplause Ltd. (Business ID FI22736975), Albakuja 1, 20900 Turku, Finland.

Changes to the description of the personal data file

We reserve the right to change this policy at any time. If we decide to change this policy, we will post those changes on this page and update the date at the top of the page. The changes will be effective when posted. Please check this page on a regular basis so that you remain aware of what information we collect and how we use it.

Contacting us with regards to privacy policy and your data

If you have any questions or concerns regarding our privacy policy and/or your personal data, you can always contact Uplause customer service via email at contact@uplause.com.